Privacy Policy
Last updated: 14 October 2025
1. Who we are
This website (www.trademakr.com) is operated by Silverbeck Ltd, a company registered in England and Wales under company number 11530484, with its registered office at 7 Elthiron Road, London, SW6 4BN.
In this Privacy Policy, references to “TRADEMAKR”, “we”, “us” or “our” refer to Silverbeck Ltd.
We are the data controller of the personal data we collect through this website.
If you have any questions about this policy or how we handle your personal data, you can contact us at:
2. What personal data we collect
We collect and process the following personal data when you use our website:
- Name
- Email address
We may also collect basic technical information such as your IP address and browser type through cookies or analytics tools (see Cookies section below).
3. How we collect your data
We collect personal data directly from you when you:
- Complete a form on our website (e.g. enquiry form or partner sign-up form);
- Subscribe to our newsletter; or
- Communicate with us by email, phone or otherwise.
4. How we use your personal data
We use your personal data to:
- Respond to your enquiries and provide the information or services you request;
- Manage our relationship with you; and
- Send you our TRADEMAKR email newsletter, if you have consented to receive it.
We will only send you marketing communications where you have given your explicit consent. You can withdraw your consent at any time by clicking the “unsubscribe” link in any email or by contacting us at hello@trademakr.com.
5. Lawful basis for processing
We rely on the following lawful bases under the UK GDPR:
- Contract – where processing is necessary to provide you with the information or services you have requested.
- Consent – where you have opted-in to receive marketing or newsletter communications.
- Legitimate interests – for website analytics and to improve our services, provided such interests are not overridden by your rights.
6. Sharing your personal data
We only share your personal data where necessary and with trusted third parties, including Mailchimp (The Rocket Science Group LLC) – for managing our email newsletter and communications.
Mailchimp is based in the United States and is certified under the EU-U.S. Data Privacy Framework, which the UK Government recognises for lawful transfers of personal data from the UK to the U.S. We have a data processing agreement in place with Mailchimp that includes the required safeguards.
We do not sell or rent your personal data to any third parties.
7. Data storage and retention
Your personal data is stored securely and only retained for as long as necessary for the purposes set out above or as required by law.
If you unsubscribe from our mailing list, your details will be removed from our active mailing list but may remain in our suppression file to ensure you are not contacted again.
8. Your data protection rights
Under the UK GDPR, you have the following rights:
- Right to access – request a copy of your personal data we hold.
- Right to rectification – request correction of inaccurate or incomplete data.
- Right to erasure – request deletion of your data where there is no lawful reason for us to keep it.
- Right to restrict processing – request limitation of how we use your data.
- Right to data portability – request transfer of your data to another organisation.
- Right to object – object to processing, including for direct marketing purposes.
- Right to withdraw consent – withdraw any consent given at any time.
You can exercise these rights by contacting us at hello@trademakr.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your data.
9. Cookies and website analytics
Our website may use cookies and similar technologies to improve functionality and analyse usage.
You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy (if applicable).
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.
11. Contact us
For any questions about this Privacy Policy or how we handle your data, please contact hello@trademakr.com.
